If you are considering renting a property you own, these questions will help you decide on the best property management company to meet your needs. We encourage you to ask these questions when you interview property management companies. And, to help, we have provided our own answers to these important questions. After reading through our FAQ, if you still have questions, please don’t hesitate to contact us. We would be happy to help you with this process!
We have been providing property management services in Montgomery County, Maryland since 1980.
Who are the owner's of the company and how many employees do you have? Are the employees listed on your website?
The owners of the company are Dean, Jean and Marc Noah. They have a combined total of over 100 years in real estate. Noahs’ Preferred Properties has over 16 employees that are all listed on our website.
Are the owner's of the company fully involved in the day to day operations of the business? Are the same people I establish a relationship with today the same people that will be here tomorrow?
Yes, the Noahs’ are hands-on owners and are involved with the day-to-day operations of all aspects of the business. Yes, the Noahs’ are constant, stable figures within the organization.
Do you lease your office space or do you own your own building? How long have you been in that location? How many additional locations have you run your business from over the last 10 years? Are you located in another Brokers Sales office?
We own our own building and have since 2000. We aren’t going anywhere; being family run and operated and owning our own commercial space, consistency and stability is one of our cornerstones.
Yes, it’s all we do. We chose to not to sell real estate so that we can be completely devoted to property management in Montgomery County. You will never see a FOR SALE sign with our name on it.
Are you owned by, or affiliated with, a sales brokerage in any way? If yes, how many different Sales Brokerages have you been affiliated with over the last 10 years?
No, while we are brokers and real estate agents, we choose only to focus on rental and property management services.
Do you have a separate leasing staff of full-time rental agents? If yes, how many? Do these agents ever sell homes or represent buyers in purchasing homes?
Yes, we are set up like a sales office but all we do are rentals. However, we are different from a sales office in that our agents only show our listings. We feel we have an obligation to our clients to lease their homes and not other broker’s homes. Because we generate so many leads, our agents can afford to only show our listings. They are very busy, which is why 70% of the time we lease our own listings.
Do you have sales agents responding to rental leads? Or do you have full-time rental specialists? How many? Are they listed on your website? If you do have sales agents responding to rental leads can you guarantee me that they won't try convert rental leads to buyers?
We don’t have any sales agents in our office; all our agents are leasing specialists and are listed on our website. Since we don’t sell, we won’t try to convert rental leads to sales leads.
Yes; we are the most widely referred property management company by other brokers. Although a lot of these companies have their own property management companies, they refer their clients to us.
17 including the owners, and our average tenure of our employees is approximately 10 years.
Are you current and knowledgeable on Lead Paint regulations and other laws regarding rental properties?
Absolutely. We are current and up to date on all laws. In fact, Jean Noah is the longest standing member on the City of Gaithersburg Landlord/Tenant Commission and was instrumental in developing the County leases that are widely used today as the standard. In fact, Montgomery County hires us to lease their residential properties. In addition, we are always humbled when we come across other companies that have adopted our forms, addendums and processes, including even Montgomery County.
Absolutely, plus, we have our in-house maintenance department therefore we get feedback from our contractors should they notice anything peculiar at a property.
Yes! However, use of the department is optional for our clients. Having our own maintenance department provides us with a huge advantage and control of the repairs. Tenants are responded to usually within 12- 24 hours, depending on the nature of the repair. This department enables us to expedite repairs during turn-over which has tremendous value for our clients. In addition, tenants can take comfort in knowing who is coming to their home and become familiar with the staff. Our clients enjoy first-hand knowledge of the repairs and avoid the 8% (on average) administrative fee other property management companies charge on top of the repair invoices.
Absolutely, our maintenance department provides 24 hours/ 7 days a week emergency coverage.
This statistic can be found in the MLS, therefore an agent/property manager should be able to give you an answer to this question. We are older than the MRIS (Which is the current MLS service) and based on our records we have leased over 5,000 homes. That is a lot of leasing and renting experiences, therefore we have experienced almost any scenario that can occur in the leasing business and have the knowledge and experience to guide you through the process. Remember, you have over 100 years of combined real estate experience behind you with Noahs’ Preferred Properties.